Your Privacy Matters to Us
We value your confidence and protect your data in Malaysia.
Personal Data We Collect
To provide beautiful bouquets and quality service, we may collect information such as your name, contact details, delivery address, and preferences during your interactions with us online or at our shop.
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→Name and contact information
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→Order and delivery details
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→Preferences and notes
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→Payment method data
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→Website usage statistics
We collect only what’s necessary to improve your experience and process orders securely. Data is kept confidential and never sold to third parties.
How We Use Your Data
Your data helps us fulfill orders, respond to questions, personalize experiences, and provide updates or special offers related to our flower services.
We do not use your information for unrelated marketing or share it outside necessary delivery and payment channels.
Your Data Rights Explained
You may access, correct, or request removal of your information at any time by contacting us. We aim to ensure your rights are protected at all times.
Right of Access
You can request details about the data we hold.
Right to Correction
Update or correct your personal information as needed.
Right to Erasure
Ask for your data to be removed from our records.
Right to Portability
Obtain a copy of your data in a portable format.
How We Share Data
We share only what’s required for delivery or payment with trusted partners. Your privacy is always respected.
Strict agreements ensure third parties comply with Malaysia’s privacy requirements when handling your information.
Our Security Practices
We use industry standards and appropriate safeguards to keep your data secure, preventing unauthorized access or misuse.
Our systems and staff are trained to maintain confidentiality and integrity of all personal data.
How to Contact Us
Address: Infinity8 Medini Iskandar, Unit 02-02, Level 2, CIMB Leadership Academy, Jalan Medini Utama 1, Iskandar Puteri, Johor 79200 Malaysia
Phone: +6016-022 4491
Email: content@noveliranto.sbs