Terms and Conditions of Service
Review these terms to understand the guidelines for using our floral services at Noveliranto in Malaysia. Use of our site or services means you agree to these conditions, updated February 15, 2026.
Last revised February 15, 2026
Acceptance of Terms
By using Noveliranto or making a purchase, you accept these terms and agree to comply with local laws. If you do not accept them, please do not use our site or services.
Definitions
Key terms used in our Terms and Conditions are explained below to help you understand your rights clearly.
‘Service’ refers to our bouquet, floral arrangement, and delivery services.
‘User’ means any person interacting with our website or making orders.
‘Content’ includes all site text, images, and information presented by Noveliranto.
‘Agreement’ covers these Terms and Conditions, Privacy Policy, and related notices.
Using Our Services
To order, you must provide complete and accurate information. Orders may be declined for non-compliance or availability reasons.
Eligibility
Our services are intended for customers who can form legally binding contracts under Malaysian law.
Minors must have guardian approval.
Your Responsibilities
You agree to use our services lawfully and provide accurate details for smooth processing.
Prohibited Uses
Activities below are not allowed on our site or with our services.
Intellectual Property Notice
All logos, site content, flower arrangement photographs, and written materials are property of Noveliranto or its licensors. You may not reproduce or use these assets beyond personal browsing or for the intended purposes of our services, unless written permission is granted.
User Provided Content
You are responsible for messages, feedback, or photos you share. Ensure content is lawful and does not infringe third party rights.
Your Rights Regarding User Content
You may request deletion or modification of content you provided to us.
Privacy Commitment
Your information is managed as outlined in our Privacy Policy. Please read it for details on collection, use, and protection of your data.
Review privacy policyImportant Disclaimers
Review this section for limitations on liability and expected outcomes related to floral services.
No Promises of Specific Results
We prepare every bouquet with care but due to flower availability and natural variation, results may differ from images or descriptions.
Limitation of Liability
Noveliranto is not liable for indirect damages, delays, or loss of enjoyment from using our service. Our responsibility is limited as permitted by law.
Indemnification
You agree to hold Noveliranto harmless from claims resulting from your use or violation of these terms.
Dispute Resolution & Law
Disagreements will be handled according to Malaysian law. Please contact us first to resolve any concerns.
Arbitration
If necessary, disputes may proceed to binding arbitration as per Malaysian legal requirements.
Arbitration does not limit your statutory rights.
Online Dispute Resolution
For some disputes, Online Dispute Resolution procedures may be available. We encourage cooperation for amicable solutions.
Read full disclaimerSeverability
If any term is invalid, it is removed and the rest remain effective.
Entire Agreement
These terms, along with policies, form the full agreement between you and Noveliranto florists.
Governing Law in Malaysia
These terms follow Malaysian laws and government guidance.
Termination
We reserve the right to terminate accounts or orders for rule violations or fraudulent activities.
Changes
Updates may occur to these terms; please check this page for the latest version when using our services.
Contact Us for Terms
Questions about these terms? Reach out for more information or clarification.
Email: content@noveliranto.sbs
Phone: +6016-022 4491
Address: Infinity8 Medini Iskandar, Unit 02-02, Level 2, CIMB Leadership Academy, Jalan Medini Utama 1, Iskandar Puteri, Johor 79200 Malaysia
Effective date: February 15, 2026
Version: 1.0